Virgil Troy

Title

PhD Researcher

Role within COER

Customer & Market Focus Workgroup Facilitator, PhD research candidate

Contact Details

E-mail: virgiltroy@sti.co.nz

Telephone Number +64 6 834 1996

Qualifications
  • BBc (Bachelor of Broadcasting Communications) New Zealand Broadcasting School, Christchurch Institute of Technology, 2002
  • MBA with distinction (Master of Business Administration) Graduate School of Business, Massey University, 2002
Areas of expertise

Customer Service/Relationship management, Sales Strategies and Sales Management/systems. Management Training.

Professional/research interest

Customer service/relationship management, sales strategies and sales management systems.

Career highlights

15 years within the broadcasting industry, founded private radio station, established private consultancy business.

Personal interests/hobbies

Karate Instructor, regular writer/contributor to New Zealand’s National Martial arts magazine.