Welcome to
The Centre for Organisational Excellence Research
We undertake benchmarking, business excellence research and consultancy to acquire, share and apply knowledge on organisational excellence.
Excellence through knowledge
For 20 years our talented team and global network of alliances have operated across three entities to develop and share organisational excellence knowledge.
Acquire
COER Massey University is our research arm and focuses on “Acquiring Knowledge”. It administers doctoral research programmes in business excellence, benchmarking, productivity and innovation
Share
BPIR.com Limited is our KNOWLEDGE TRANSFER arm and focuses on “Best Practice Sharing” through the globally recognised Best Practice Improvement Resource website.
Apply
COER Limited is the CONSULTANCY arm and focuses on “Applying Knowledge”. It provides consultancy in business excellence, benchmarking and organizes the International Best Practice Competition.
Our Values
Professionalism
We pride ourselves on our professionalism.We promptly reply to queries, communicate regularly with our customers on the progress of projects, and go the extra mile to produce high quality research and business output.
Working Together
We are willing to share and assist others, to work as a team, to establish partnerships where appropriate. We respect confidentiality.
Leadership
All of COER’s team work to develop expertise and leadership abilities in their research/professional duties. At COER we strive to be recognised as having visionary ideas and innovative work.
Applied Research
We focus on research that adds new knowledge and is likely to be applied by businesses. We are committed to publish frequently and share knowledge.
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