Welcome to
The Centre for Organisational Excellence Research

We undertake benchmarking, business excellence research and consultancy to acquire, share and apply knowledge on organisational excellence.

Excellence through knowledge

For 20 years our talented team and global network of alliances have operated across three entities to develop and share organisational excellence knowledge.


COER Massey University is our research arm and focuses on “Acquiring Knowledge”. It administers doctoral research programmes in business excellence, benchmarking, productivity and innovation


BPIR.com Limited is our KNOWLEDGE TRANSFER arm and focuses on “Best Practice Sharing” through the globally recognised Best Practice Improvement Resource website.


COER Limited is the CONSULTANCY arm and focuses on “Applying Knowledge”. It provides consultancy in business excellence, benchmarking and organizes the International Best Practice Competition.

Our Values


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