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About COER

Virgil Troy

Title

Virgil Troy

PhD Researcher

Role within COER

Customer & Market Focus Workgroup Facilitator, PhD research candidate

Contact Details

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone Number +64 6 834 1996

Qualifications
  • BBc (Bachelor of Broadcasting Communications) New Zealand Broadcasting School, Christchurch Institute of Technology, 2002
  • MBA with distinction (Master of Business Administration) Graduate School of Business, Massey University, 2002
Areas of expertise

Customer Service/Relationship management, Sales Strategies and Sales Management/systems. Management Training.

Professional/research interest

Customer service/relationship management, sales strategies and sales management systems.

Career highlights

15 years within the broadcasting industry, founded private radio station, established private consultancy business.

Personal interests/hobbies

Karate Instructor, regular writer/contributor to New Zealand's National Martial arts magazine.

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