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COER Gallery

2009

Dr. Robin Mann giving the keynote presentation at the 4th International Benchmarking Conference, Bahrain, 2009.
Ali Fahdlani of Jumeirah Group receiving the best paper award, Bahrain, 2009.
Ahmed Abbas, of COER and the Bahrain Quality Society, receiving a speaker’s gift from H.E. Shaikh Khalid Bin Abdulla Al-Khalifa and Dr. Khalid Bomtiai, Bahrain, 2009. (Ahmed also helped to organise the conference).
COER and BPIR staff attending Organisational Assessment Workshop by New Zealand Business Excellence Foundation (NZBEF), from left: Nick Spiers, Michael van den Hout and Musli bin Mohammad. Auckland 2009.
COER and BPIR attending Organisational Assessment Workshop by New Zealand Business Excellence Foundation (NZBEF), from left: Ahmed Abbas and Nick Spiers. Auckland 2009.
COER team, from left: Musli, Nihal, Ahmed, Jurgen, Robin, Nigel, Nicola and Virgil. Virgil Troy and Nihal Jayamaha were celebrating receiving their doctorates. New Zealand, 2009.
COER team, from left: Musli, Nihal, Ahmed, Jurgen, Robin, Nigel, Nicola and Virgil. Virgil Troy and Nihal Jayamaha were celebrating receiving their doctorates. New Zealand, 2009.
Benchmarking Higher Education for Business Excellence International Forum, Taiwan, 2009. Dr Robin Mann, Professor Jens Dahlgaard and Professor Su Mi Park-Dahlgaard were the international speakers.
Business Excellence Benchmarking Conference: Strategy and Action for Meeting Sustainable Competitiveness, Taiwan, 2009. Dr Robin Mann, Professor Jens Dahlgaard, Professor Su Mi Park-Dahlgaard and Bob Osterhoff were the international speakers.
Dr Robin Mann’s presentation showing the TRADE best practice benchmarking methodology, Taiwan, 2009.
Participants at a TRADE best practice benchmarking workshop in Edinburgh, United Kingdom, 2009.
Participants with Dr Robin Mann at a TRADE best practice benchmarking workshop, Singapore 2009.
First workshop of the Asian Productivity Organisation (APO) project to research the value and impact of business excellence in Asia. This workshop in India was attended by award winners and adopters of business excellence. Mumbai, India, 2009.
Chairman of Godrej, one of India’s most famous companies, in between Dr Robin Mann and Thip Chomprang, Asian Productivity Organisation (APO). The chairman was interviewed by Robin as part of an APO project. Mumbai, India, 2009.
Chairman of Godrej, one of India’s most famous companies, in between Dr Robin Mann and Thip Chomprang, Asian Productivity Organisation (APO). The chairman was interviewed by Robin as part of an APO project. Mumbai, India, 2009.
After Singapore the APO project resumed in Thailand. Here is the Thailand workshop. Bangkok, Thailand, 2009.
The next stop of the APO project was in Taiwan. Here is Dr Robin Mann with Lihkuan Lee of the China Productivity Centre, Taipei, Taiwan, 2009.
In Taiwan a business excellence interview was conducted at TXC. TXC were a very interesting company that had won awards for Information Disclosure, Taiwan, 2009.
The final stop of the APO project was in Japan. Here are representatives from some of the companies interviewed and of the Japan Productivity Centre and Asian Productivity Organisation, Tokyo, Japan, 2009.
Robin Mann explaining the APO project. Tokyo, Japan, 2009.
15 years of business excellence in Singapore – the 1st Business Excellence Global Conference, 3-4 November, Singapore. 2009.
Dr Robin Mann presenting on “Business Excellence the Asian Perspective” – parts of this presentation are on COER’s You tube channel. Singapore, 2009.
A panel discussion chaired by Freddy Soon, Chairman SQA, with Dr Boondee Bunyagidj, Thailand Productivity Institute, Mr. P. Girish, Principal Counsellor and Head, Confederation of Indian Industry, Ms. Choy Sauw Kook, SQA Administrator & Assistant Chief Executive, SPRING Singapore and Mr. Tatsuo Unozawa, Deputy Director, Japan Productivity Centre. Singapore, 2009.
Dr Robin Mann presenting on “Benchmarking the Easy Way” – parts of this presentation are on COER’s You tube channel. Singapore, 2009.
Dr Robin Mann speaking to Musli Mohammad, one of COER’s PhD students, at the Business Excellence Global Conference. Musli was spending time in Singapore and Malaysia conducting research on the improvement tools used by organisation’s on their journey to business excellence. Singapore, 2009.
Dr Robin Mann speaking to Harnek Singh of Singapore Technologies Engineering. Harnek is one of the most senior business excellence assessors in Singapore and is also the expert in Singapore at knowing where to eat and have teh tarik. Singapore, 2009.
Speakers at the Business Excellence Global Conference. Singapore, 2009.
Dr Robin Mann with Mr. Rituraj Shah, Vice President (TQM/HR), Thai Acrylic Fibre, (one of the companies visited as part of the APO project) and Dr James Harrington. Singapore, 2009.
The Singapore Awards dinner. An impressive occasion attended by the Deputy Prime Minister. Dr Robin Mann is flanked by Jorge Roman, Business Project Director, IEDE Business School, Santiago-Chile and Thom Schamberger, Executive Director, The Foundation for the Malcolm Baldrige National Quality Award, USA. Singapore, 2009.
Dr Robin Mann showing that companies in Asia improved their management systems and business results due to business excellence (past performance is shown in blue and current performance in red). Bangkok, Thailand, 2009.
Dr Robin Mann with Hans Cornelis van Beek,(an experienced EFQM assessor and independent consultant) discussing how to run a workshop session at the conclusion of the APO project. Administrators of the various awards in Asia were attending the “Conference on Quality Award Systems”. Bangkok, Thailand, 2009.
Thom Schamberger, Executive Director, The Foundation for the Malcolm Baldrige National Quality Award, USA at the “Conference on Quality Award Systems”. Looking on is the APO Program Officer, Thip Chomprang. Bangkok, Thailand, 2009.
A workshop at the “Conference on Quality Award Systems”. The various award administrators are discussing the findings from the APO’s research on business excellence in Asia (conducted by Dr Robin Mann) and the initiatives to undertake to advance the region. Bangkok, Thailand, 2009.
Freddy Soon, chairman of the Singapore Quality Award and principle developer/founder of the criteria in Singapore, shares his point of view at the “Conference on Quality Award Systems”. Bangkok, Thailand, 2009.
Dr David Spong, previously of Boeing, and only CEO to win the Baldrige Award at two different companies. David is explaining how through benchmarking Boeing’s Support Division improved its performance in a startlingly fast time-frame. Conference on Quality Award Systems, Bangkok, Thailand, 2009.
Dr Robin Mann with Dr David Spong (President, American Society of Quality, 2010), Bangkok, Thailand, 2009.
SPRING Singapore representatives at the "Conference on Quality Award Systems". Bangkok, Thailand, 2009.
Participants at the “Conference on Quality Award Systems”. Bangkok, Thailand, 2009.
3rd Annual Quality Congress Middle East. Dr Robin Mann on the panel with Dr Tito Conti and Professor Gopal Kanji. Dubai, UAE, 2009.

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